Career Opportunity

E-commerce Manager

We are seeking an experienced E-commerce Manager to join our growing team at SuitShop.

About This Position

SuitShop is the premiere destination for affordable, size- and gender-inclusive suiting that's yours to keep. We're pioneering a new path in special-event and everyday suiting, offering the first and only coordinating collection for men, women, nonbinary individuals, and kids. Born from our co-founder's not-so-great wedding rental experience, we've grown to become #677 on Inc Magazine's List of Fastest Growing US Companies in 2024.

The Role

We are seeking an experienced E-commerce Manager to join our growing team at SuitShop. In this role, you'll be the driving force behind our digital commerce strategy, focusing on converting marketing leads into loyal customers through data-driven optimization. Working at the intersection of marketing, customer experience, and website design, you'll use your analytical expertise to enhance every aspect of our digital storefront.

Your impact will be measured through improved conversion rates, enhanced customer experience metrics, and revenue growth. You'll collaborate daily with our marketing team to optimize campaigns, work closely with our customer experience team to streamline the buyer's journey, and partner with our website design team to create compelling product and landing pages that drive results.

This is an opportunity to make a significant impact at a fast-growing company that's revolutionizing the suiting industry through inclusivity and accessibility.

Location: Remote Salary: $80,000-$100,000 per year (DOE)

Core Responsibilities

Strategic Leadership

  • Drive revenue growth through data-driven e-commerce strategies and optimization
  • Lead SEO and AI optimization initiatives across the website
  • Develop and execute comprehensive merchandising strategies
  • Partner with cross-functional teams to optimize site profitability and future growth
  • Create and maintain performance dashboards and analytics reporting

Website Operations & SEO

  • Lead comprehensive SEO/AI strategy across all site pages (homepage, collection pages, product pages, landing pages, blogs)
  • Drive daily website operations, including product updates, content creation, and technical troubleshooting
  • Implement and optimize SEO/AI best practices to improve organic traffic and rankings
  • Lead A/B testing, personalization, and site enhancement initiatives
  • Ensure seamless customer journey and conversion rate optimization
  • Maintain ADA compliance and privacy standards
  • Monitor and analyze SEO/AI performance metrics to identify growth opportunities

Cross-Functional Partnerships

  • Work directly with Marketing team to optimize lead conversion strategies and campaign performance
  • Partner closely with Customer Experience team to enhance and streamline the overall customer journey
  • Collaborate with website design team on improving product detail pages (PDPs), product listing pages (PLPs), landing pages, and site navigation
  • Provide data-driven insights to inform strategic decisions across all teams
  • Support acquisition, loyalty, and retention initiatives through funnel optimization
  • Track and analyze cross-channel performance metrics to identify improvement opportunities

Required Qualifications

  • 5+ years of experience in e-commerce merchandising with proven revenue growth
  • Expert proficiency in Shopify Plus and Google Analytics
  • Advanced knowledge and hands-on experience with SEO analysis tools (Semrush, Ahrefs, etc.)
  • Demonstrated expertise in SEO and AI principles and their practical application across all website elements
  • Strong data analysis and visualization skills using tools like Excel, Google Analytics, Tydo, and Mixpanel
  • Experience in developing and optimizing marketing funnels
  • Track record of cross-functional leadership and influence
  • Proven ability to translate data insights into actionable recommendations
  • Exceptional attention to detail and strong organizational skills
  • Self-motivated with the ability to prioritize effectively

Bonus Points If You...

  • Worked for a rapidly growing fashion brand
  • Have experience in the special occasion space (wedding, prom, etc.)
  • Bring experience with UI/UX design principles
  • Have coding experience
  • Thrive in a fast-paced environment while keeping your sense of humor
  • Love being part of a driven, fun-loving team that celebrates wins together
  • Get excited about transforming the suiting industry

What We Offer

Comprehensive Benefits

  • Medical, Dental & Vision coverage
  • 401(k) retirement plan
  • 12 weeks paid parental leave
  • Three weeks PTO (increasing with tenure)
  • Eight paid holidays, including your birthday
  • Annual professional growth stipend
  • Wellness stipend for self-care
  • Generous employee discount

Work-Life Balance

  • Remote work environment
  • Flexible schedule
  • Supportive, collaborative culture
  • Growth opportunities in a fast-scaling company

Company Culture

We're proud to be:

  • Female-founded and leading innovation in tailored clothing
  • Featured in Forbes, Fast Company, The Knot, and more
  • Committed to size and gender inclusivity
  • Supporting job seekers through suiting donations

SuitShop is an equal opportunity employer committed to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds who are excited about transforming the suiting industry